Language Focus : Emails Part 1

  1. Language Focus
  2. Language Focus : Emails Part 1

Emails Part 1


You can start like this:

Dear Mr Williams,
Dear Sir, (never Dear Mr!!)
Dear Madam,
Hello……./Good Morning ……(Close contact)

Opening :

  • Thanks/Thank you for you:

Message/letter of 10th April/ order reference 125/email/call

  • I am writing to:

Enquire about your price/enquire about delivery/ To apologise for / confirm/
ask for information about / remind you about / reply to your question/
check the following details

  • With reference to your:

E-mail dated 15th May, 2010 / Fax dated 14/06/2010

Requesting:

Could you please:
Send us the data/ send us the price list/ send us the details

Agreeing:

I would be very happy to ……
We would be delighted to …..

Disagreeing:

I’m afraid that we cannot ……
I’m sorry to say that it is impossible to…..
Unfortunately we are unable to……

 

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